Recent Posts

Springing Forward - 02748

4/7/2021 (Permalink)

Heavy rain Rain pouring off of a roof

We have all been waiting for spring to arrive but with spring also comes storm season which can bring heavy rains and winds.  It’s no surprise to question if your home is up for the challenge of dealing with another wet season that’s watering more than just plants and soil.

Oftentimes, it’s only until a disastrous event caused by heavy rains and floods that reveal certain areas in our home or office that need extra attention. And while the spring is the typical season for most home repairs and projects, it may be too late to prevent damage from occurring.

While the main focus can be on landscaping and opening up the pool in preparation for summer cook-outs, if you’re not proactive, your lawn may not be the only thing getting watered. Homeowners should use this time to check key areas in their homes to prevent water from seeping into their homes. 

Those areas include the attic to check for leaks in the roof, as well as the basement to ensure your sump pump or french drain is working properly. You can also take this time to visually inspect if there are any cracks in the foundation. A great way to protect the lower level of your home is to waterproof your basement. This provides an extra level of protection which comes in handy when living on the coast and in high flood areas. 

Need the us at SERVPRO of Dartmouth/New Bedford 508-999-2380.  

Emergency...we have your back! 02748

2/25/2021 (Permalink)

floor covered in water water damaged floor

No one plans to have emergency fire and water situations, and as such they can catch us off guard and disrupt our daily lives. Fire and water emergencies in our places of business are no different. It can be very difficult to conduct your day to day business operations when your office is floating in a foot of water. 

Have no fear... SERVPRO is here!

Whether you have a home or business affected by water or fire damage, we can help.  

That’s what we’re all about here at SERVPRO of Dartmouth/New Bedford, getting you back to work and making your emergency situation "Like it never even happened."

Call us anytime at 508-999-2380.  We truly make it "Like it never even happened."  

Ice Dams

2/22/2021 (Permalink)

Ice Dam description chart of how an ice dam is created

What Causes Ice Dams

As heat rises from a home, it melts the accumulated snow on the roof. That melted snow travels down the roof in liquid form until it reaches the eave line and gutter, where it refreezes due to colder temps. This ice ridge continues to expand, blocking the flow of subsequent snow melt.

As water continues to melt higher up the roof, it collects behind the ice dam in the form of a puddle. Because that water sits over the warmer portion of the roof, it doesn’t freeze.

In order for ice dams to form, there needs to be roof snow buildup, home heat loss, and subfreezing temperatures. The more snow, the larger the heat loss, and the longer the subfreezing temperatures remain, the higher the likelihood that ice dams will materialize.

How to Prevent Ice Dams

Homeowners can’t control the weather, but they can do something about heat loss. Proper insulation and ventilation of the attic space is intended to keep the roof surface at or near outdoor temperatures.

Typical steps include insulating the attic floor and installing soffit, gable and/or ridge vents to expel heat. Folding attic stairways and recessed light fixtures also need to be insulated. All penetrations into the attic from the heated living space need to be addressed. 

 To facilitate sufficient cold air flow from soffit vent to ridge vent, baffles or tubes are installed between the ceiling insulation and the underside of the roof. This might involve opening up the ceiling.

One Team

2/22/2021 (Permalink)

frozen water from ceiling ice damage in Texas

There are many franchises across the country and many operate totally for their sole purpose.  One of the great things about being a SERVPRO franchise is that while we operate solely and serve our own communities, we also come together when the need arises.  

This year along with a pandemic has also been a huge storm year.  We at SERVPRO of Dartmouth/New Bedford are happy to have the opportunity to help others who have suffered huge losses and are heading to Texas to assist other storm teams.  

When duty calls, we come together as One Team.  That's the SERVPRO way!  

Choose the Best

2/22/2021 (Permalink)

SERVPRO buildings picture includes different buildings we can restore

How familiar are you with SERVPRO? How about a little reminder about what we can do for you and your family? Did you know that with over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service.

As a trusted leader in the restoration industry, we have highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. 

Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on us for these residential services and more:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Air Duct Cleaning
  • Carpet Cleaning
  • Cleaning Services
  • Building Services

When you need help we are here for you at SERVPRO of Dartmouth/New Bedford at 508-999-2380.  

Our Fleet - 02748

2/22/2021 (Permalink)

Our fleet trucks, vehicles in our fleet

Our SERVPRO Green Fleet is constantly Growing!  

We take pride in our work and appearance.  You can tell by the pride we all share for our vehicles. Let's face it, cars and trucks are one of the fun parts about what we get to do each and every day. 

Next time you see one of us on the road, feel free to give us a wave!

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…

No matter when we are Here to Help...SERVPRO of Dartmouth/New Bedford

Facts about Water Damage

1/19/2021 (Permalink)

SERVPRO Team SERVPRO vehicle to help

Did you know that water damage is one of the most common forms of damage to property?

There are many causes of water damage from a busted water pipe, sewage backup or flooding, water damage can wreak havoc on your property if not addressed immediately. You may know the importance of proper water mitigation following a water loss but there is still a lot that may surprise you about water damage situations. Here are some important facts you should know about water damage restoration:

The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard:

  • Category 1: Generally sanitary water
  • Category 2: Significantly contaminated water
  • Category 3: Grossly contaminated water

The category of water on any loss will dictate how it is handled.  

Mold can be debilitating to your home's structure and to your health. And, it doesn't take long to begin to grow. Mold needs only five perfect conditions to grow in 48-72 hours:

  • Moisture
  • Food source
  • Prime temperature
  • No/minimal air movement
  • No/minimal light

Fast action is crucial to lessening the damage.  In order to begin processing an insurance claim, your agent needs to know some facts about your water damage situation immediately; what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets and your chances of having an emergency damage claim approved begin to dwindle.

Have A  Water Damage Emergency? Call SERVPRO of Dartmouth/New Bedford at 508-999-2380 any time day or night!  

Ice Dam - 02747

1/18/2021 (Permalink)

What is an ice dam?  “Ice dam” refers to ice that builds up on the lower edge of your home’s roof, preventing water or melting ice and snow from flowing into your gutters and downspouts. Since the water can’t flow off the roof harmlessly, it backs up, eventually finding its way into your home.  

Damage usually shows up as water leaking into rooms that are directly beneath the roof, or as water stains on your ceiling, walls and insulation

Ice dams are the result of temperature differences between the main sections of your roof and the roof’s lower edges or eaves.

Since hot air rises the heated air in our homes eventually escapes into the attic. From there, this warmer air melts the snow on the roof with the resulting water running down towards the gutter.

As water flows down the roof, it has a tendency to refreeze at the eaves forming ice which can trap future water flows. Eventually, this water may pool and back up onto the roof, causing the ruinous damage associated with ice dams.

If you live in New England, ice dams cannot be completely eliminated – the snow and cold see to that. You can, however, greatly reduce their onset and resulting damage by taking appropriate steps.

Since ice dams form because of the temperature differential between your attic and roof edges, make sure your attic is properly insulated.

MassSave recommends 18-20 inches of blown-in insulation. Not only will this save on heating and cooling costs, it will keep your attic – and, therefore, your roof – colder during the winter months.

If ice dams are found, immediately have the snow removed from the trouble spots. This is best left to a professional as this can be dangerous.  

If you suffer water damage from an ice dam, call us at SERVPRO of Dartmouth/New Bedford any time of day or night!  

Emergency Ready - 02748

1/18/2021 (Permalink)


The New Year has arrived and it’s a great time to get prepared for whatever the year may bring!  

Did you know up to 50% of businesses that suffer a disaster may never reopen? Of the businesses that do survive a disaster, the overwhelming majority had an emergency preparedness plan in place.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Here's some of the things you'll get from taking advantage of this free app- 

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost. 
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to Get Started?

Make your first resolution be to help protect your business, your employees and your livelihood. Call SERVPRO of Dartmouth/New Bedford South today at 508-999-2380 to learn more about how we can help you be "Ready for whatever happens" in the New Year!

How To Choose the Right Restoration Company - 02747

1/6/2021 (Permalink)

Selecting a restoration company in the midst of a disaster can certainly be overwhelming and add stress to an already difficult situation.  

Water damage compounds quickly and gets more complicated the longer it is unaddressed so it’s crucial to choose a water remediation service that can arrive quickly when you need them.  

  • Does the company respond to calls 24/7?  
  • How fast can they start clean up and repair?  
  • Are they licensed, insured and trained?  

Often after storms and other weather related disasters, homeowners find themselves besieged by unreliable, fly-by-night repair services.  You’ll want to look for reliable restoration companies with great references from local customers like friends and neighbors.  Locally owned and operated companies like SERVPRO of Dartmouth/New Bedford greatly rely on word of mouth referrals.  

An experienced restoration company will offer a complete assessment of your property’s damage with a FREE estimate of costs so you can make the best decisions how to proceed.  

Dealing with an insurance claim can be frustrating so be sure the company you choose can help you navigate this process and deal directly with adjustors and claim representatives.  

Both you and your home deserve the best care so hiring a trustworthy and compassionate team can alleviate your worries and help resume life back to normal as quickly and stress free as possible.  

SERVPRO of Dartmouth/New Bedford has earned the Southcoast Best of the Best Award consistency for the last four years.  If you have a disaster in your home, we are Here to Help 24/7, 365 days a year.  Call us for a free estimate at 508-999-2380.