Recent Posts

Facts about Water Damage

1/19/2021 (Permalink)

SERVPRO Team SERVPRO vehicle to help

Did you know that water damage is one of the most common forms of damage to property?

There are many causes of water damage from a busted water pipe, sewage backup or flooding, water damage can wreak havoc on your property if not addressed immediately. You may know the importance of proper water mitigation following a water loss but there is still a lot that may surprise you about water damage situations. Here are some important facts you should know about water damage restoration:

The more polluted the water, the worse your situation. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard:

  • Category 1: Generally sanitary water
  • Category 2: Significantly contaminated water
  • Category 3: Grossly contaminated water

The category of water on any loss will dictate how it is handled.  

Mold can be debilitating to your home's structure and to your health. And, it doesn't take long to begin to grow. Mold needs only five perfect conditions to grow in 48-72 hours:

  • Moisture
  • Food source
  • Prime temperature
  • No/minimal air movement
  • No/minimal light

Fast action is crucial to lessening the damage.  In order to begin processing an insurance claim, your agent needs to know some facts about your water damage situation immediately; what happened, how it happened, the source of the water, etc. The longer you wait, the worse the situation gets and your chances of having an emergency damage claim approved begin to dwindle.

Have A  Water Damage Emergency? Call SERVPRO of Dartmouth/New Bedford at 508-999-2380 any time day or night!  

Ice Dam - 02747

1/18/2021 (Permalink)

What is an ice dam?  “Ice dam” refers to ice that builds up on the lower edge of your home’s roof, preventing water or melting ice and snow from flowing into your gutters and downspouts. Since the water can’t flow off the roof harmlessly, it backs up, eventually finding its way into your home.  

Damage usually shows up as water leaking into rooms that are directly beneath the roof, or as water stains on your ceiling, walls and insulation

Ice dams are the result of temperature differences between the main sections of your roof and the roof’s lower edges or eaves.

Since hot air rises the heated air in our homes eventually escapes into the attic. From there, this warmer air melts the snow on the roof with the resulting water running down towards the gutter.

As water flows down the roof, it has a tendency to refreeze at the eaves forming ice which can trap future water flows. Eventually, this water may pool and back up onto the roof, causing the ruinous damage associated with ice dams.

If you live in New England, ice dams cannot be completely eliminated – the snow and cold see to that. You can, however, greatly reduce their onset and resulting damage by taking appropriate steps.

Since ice dams form because of the temperature differential between your attic and roof edges, make sure your attic is properly insulated.

MassSave recommends 18-20 inches of blown-in insulation. Not only will this save on heating and cooling costs, it will keep your attic – and, therefore, your roof – colder during the winter months.

If ice dams are found, immediately have the snow removed from the trouble spots. This is best left to a professional as this can be dangerous.  

If you suffer water damage from an ice dam, call us at SERVPRO of Dartmouth/New Bedford any time of day or night!  

Emergency Ready - 02748

1/18/2021 (Permalink)


The New Year has arrived and it’s a great time to get prepared for whatever the year may bring!  

Did you know up to 50% of businesses that suffer a disaster may never reopen? Of the businesses that do survive a disaster, the overwhelming majority had an emergency preparedness plan in place.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Here's some of the things you'll get from taking advantage of this free app- 

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost. 
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to Get Started?

Make your first resolution be to help protect your business, your employees and your livelihood. Call SERVPRO of Dartmouth/New Bedford South today at 508-999-2380 to learn more about how we can help you be "Ready for whatever happens" in the New Year!

How To Choose the Right Restoration Company - 02747

1/6/2021 (Permalink)

Selecting a restoration company in the midst of a disaster can certainly be overwhelming and add stress to an already difficult situation.  

Water damage compounds quickly and gets more complicated the longer it is unaddressed so it’s crucial to choose a water remediation service that can arrive quickly when you need them.  

  • Does the company respond to calls 24/7?  
  • How fast can they start clean up and repair?  
  • Are they licensed, insured and trained?  

Often after storms and other weather related disasters, homeowners find themselves besieged by unreliable, fly-by-night repair services.  You’ll want to look for reliable restoration companies with great references from local customers like friends and neighbors.  Locally owned and operated companies like SERVPRO of Dartmouth/New Bedford greatly rely on word of mouth referrals.  

An experienced restoration company will offer a complete assessment of your property’s damage with a FREE estimate of costs so you can make the best decisions how to proceed.  

Dealing with an insurance claim can be frustrating so be sure the company you choose can help you navigate this process and deal directly with adjustors and claim representatives.  

Both you and your home deserve the best care so hiring a trustworthy and compassionate team can alleviate your worries and help resume life back to normal as quickly and stress free as possible.  

SERVPRO of Dartmouth/New Bedford has earned the Southcoast Best of the Best Award consistency for the last four years.  If you have a disaster in your home, we are Here to Help 24/7, 365 days a year.  Call us for a free estimate at 508-999-2380.  

To be the Best! 02748

12/21/2020 (Permalink)

equipment Top notch equipment

Best of the Best!

Technology is ever changing!  Have you ever felt like as soon as you invest in a new cell phone, they announce a newer model?  Fortunately, rapid technology and techniques in the restoration industry allow us the opportunity to restore a properly quickly, reliably and more effectively.  

The IICRC Institute of Inspection Cleaning & Restoration Certification sets practical standards for restoration and cleaning.  Our crews go through these trainings and certifications to provide our customers the best possible experience.  

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

Where the industry standard is set, our technicians continuously and consistently exceed them. Whether that’s responding to after hour disaster calls within 5 minutes, where the industry standard is an hour or responding to the scene between one to two hours, where the industry standard is four hours. Or coming up with a plan of action in 4 hours, where the industry standard is eight hours. SERVPRO of Dartmouth / New Bedford is a step above the rest. Why? Because we know our customers aren’t just customers, they are people who’ve suffered a loss and their disaster now becomes our disaster.

Hopefully, you never have to learn first hand about our disaster restoration services, but if you do, you’ll be glad you chose SERVPRO of Dartmouth / New Bedford. 

Don't Fall for Storm Chasers - Choose Local - Dartmouth 02748

12/7/2020 (Permalink)

Ever notice that after a major storm a bunch of construction companies pop up that you’ve never heard of with addresses and locations that are anything but local?

Maybe you never noticed them because you’ve never had the need for them until recent storms damaged your house, or you were never looking so you didn’t find it. As likely as that can be, we caution against using construction and repair companies outside of your local area. The reason is, we’ve found that many of these “companies” pack up their gear and head to where the most recent storm was and prey on vulnerable families that need repairs. After the repairs are done, they pack up and move to the next storm-shattered city, leaving you to fend for yourself in case anything goes awry after the repair. 

While the prices may be enticing, and the promise of getting it done quickly appealing, the cons outweigh the pros. Always go with a local and reputable company when choosing to do repairs on your house. Whether that’s gathering information from others who’ve used the company in question in the past or doing your own research online. 

When it comes to disasters, you want to choose the best. This is why SERVPRO of Dartmouth / New Bedford is Here to Help. Not only are we a locally owned and operated franchise, made up of employees and members in your local community, we also have other regional franchises at our disposal, should your restoration and clean-up be bigger than anticipated. We’re dedicated to making your disaster, “Like it never even happened.” 

Our advice when it comes to storms and disaster restoration? Choose wisely. Choose local. Choose SERVPRO of Dartmouth / New Bedford.  

Holiday Hazard - Dartmouth 02748

12/7/2020 (Permalink)

Christmas trees are one of the high points of the holiday season but if not cared for properly, they can be a holiday hazard.  

Fire departments on average respond to 160 home fires per season that start with a Christmas tree.  Pine trees and resin are highly flammable and most trees have unique properties that boost their burn rate.  When selecting your tree, be sure the needles are soft and flexible to ensure the tree is fresh.  A parched tree can burn faster than newspaper and increases the chance of fire immensely.  

Positioning trees away from heating sources, curtains, furniture and carpets can help reduce the spread in case of a fire.  One of the key factors and easy ways to  greatly decrease the possibility of a tree fire is making sure your tree is watered on a daily basis.  Always unplug your tree at bedtime and when leaving the house to decrease your risk.  

We want you to have a safe and enjoyable holiday season.  Follow these steps to decrease the risk to you and your family.  

Call SERVPRO of Dartmouth / New Bedford for all your smoke, fire and water damage needs at (508) 999-2380 

Happy Holidays!

Are you ready for SNOW?

12/7/2020 (Permalink)

Are you prepared for SNOW? 

Snow storms are nothing new to us living in New England and not every storm will be as enormous as the Blizzard of ’78 but being prepared is key.  

A little preparation can go a long way so you don’t have added last minute stress when the news arrives that a storm is on the way.  

  • Stock up on de-icing salt & sand and put a little bit down on walkways & sidewalks before it begin to snow.  Store this inside as it will harden & freeze.  
  • Prepare your snowblower and be sure it starts and that you have extra gas if necessary.  
  • Gutters should be checked in the Fall but if you didn’t do it then, be sure to have someone check them.  
  • Store water in buckets or bathtubs in case there is no running water.  
  • Have your shovel readily available and spray with non-stick cooking spray to make shoveling easier.  
  • Check that flashlights have working batteries and have a backup supply.  
  • Be sure to have an emergency kit with medical supplies and fill any prescriptions for medications you need on a regular basis. 
  • Make sure home heating sources are working and consider a backup source such as a fireplace or woodstove.  
  • Fully charge cell phones in case of emergency.   
  • Don’t forget your little fur babies and bring them indoors where it’s warm and safe.  

Once you have these covered, you can relax and enjoy being cozy indoors with some hot cocoa and a good book! Call SERVPRO of Dartmouth / New Bedford for your storm damage needs!

Be safe!  

Thank You - New Bedford 02745

11/25/2020 (Permalink)

This Thanksgiving, we’re especially grateful for the continued support and trust of our customers throughout this year. Although we have always dealt with delicate situations such as the aftermath of fire and water damage, this year has brought a heightened awareness of the sensitivity of the biohazard cleaning services we offer. 

We know this year has not been easy for any of us which is why we want to offer our heartfelt thanks to our customers and community for trusting us to keep local businesses open and safe during these unprecedented times. It means the world to us that when it comes to the safety, security, and peace of mind of your employees, customers, and residents, you would choose us to be the ones who do the job. 

There aren’t enough thank-you’s and gratitude’s that could sum up our appreciation for your continued support, especially during times such as these. We are so grateful.

We know that this year’s holidays may look and feel a bit different, but one thing has not changed: We are still here and we are Here to Help®.

Happy Thanksgiving,

From your friends at SERVPRO of Dartmouth / New Bedford 

Call SERVPRO for Disinfection of Confirmed COVID-19 Cases - Dartmouth 02747

11/23/2020 (Permalink)

technician disinfecting a commercial kitchen Local businesses are turning to SERVPRO to provide top level disinfection for their commercial spaces.

If you have a suspected or confirmed case of COVID-19 in your commercial building, whether that is an office, warehouse, or dining establishment, call SERVPRO of Dartmouth / New Bedford for disinfection.

Now more than ever, your customers are looking to your business to provide them with the ultimate proof of customer care and service: the cleanliness and disinfection of your commercial business.

At SERVPRO, we don’t just meet cleaning expectations; we set them. As one of the leading names in cleaning and restoration, our community has looked to us to not only restore their homes and businesses after disasters such as fire and water damage but now also for restoring businesses that have been affected by COVID-19 using our Certified: SERVPRO Cleaned program.

Don’t take chances when it comes to disinfecting your business. Call the professionals: SERVPRO of Dartmouth / New Bedford (508)999-2380.