Recent Why SERVPRO Posts

What Will You Do? - Fairhaven 02719

7/6/2020 (Permalink)

What happens when disaster strikes and you’re left to pick up the pieces? When the worst-case scenario is the one you see before your eyes, who can you trust to restore some sense of normalcy to your everyday life and alleviate the stress that comes with dealing with disaster aftermath?

At SERVPRO of Dartmouth / New Bedford, we exist to lighten your load and take care of your disaster situation. We understand that planning for a disaster is one thing, but going through it is something completely different. While insurance is there for a reason, we make sure your home or business is taken care of by an elite team of highly trained professionals. 

Where at once it seemed like all was lost, by utilizing our restore first mentality, our experts come into your home or business looking to redeem what once seemed lost. In addition to salvaging many items that can’t be replaced such as documentation, family heirlooms, or things of sentimental value, our restorative approach is much more cost-effective than replacing everything and starting from scratch.

Though we never wish disaster on anyone, we know very well that these situations unfortunately happen. SERVPRO of Dartmouth / New Bedford exists to alleviate the stress and make those situations “Like it never even happened.” 

We're Still Open, and We're Still Here to Help - Dartmouth 02747

3/19/2020 (Permalink)

At SERVPRO of Dartmouth / New Bedford when we say we’re open 24/7/365 (366 on leap years) we mean we are open 24/7/365 (and 366 on leap years)! It makes no difference to us if we get a call in the middle of the night, on a weekend, a snow-day, a month-long blizzard, our technicians are still available and Here to Help.

While the times are changing and things may be uncertain, one of the many things we’re proud of is our resiliency and ability to provide a sense of stability when our community needs it most.  During uncertain and ever-changing times, we take the necessary precautions to ensure we are keeping our crews and technicians safe, while also caring for our customers who call us in their time of need. 

Whether you need us for our regular disaster restoration services (although there’s nothing regular about it) for water damage, fire damage, mold remediation, or whether you need us to come in and disinfect your office space. SERVPRO of Dartmouth / New Bedford is Here to Help. 

Effective Disinfection - Dartmouth 02747

3/2/2020 (Permalink)

In our pursuit to be the premier cleaning and restoration company in the world, SERVPRO of Dartmouth / New Bedford carries a proprietary line of cleaning products and disinfectants for when we are called in for our general cleaning and bio-remediation services. Not only is this a product that is industry-grade and tested, but it also meets the CDC requirements for cleaning certain viruses and pathogens. 

One of the many premier products we use is called SERVPROxide™. 

SERVPROxide™ is a hospital-grade disinfectant that has been approved by the EPA. As with all instances of bio-remediation and emerging pathogens, our technicians are required to wear proper personal protective equipment for their safety.

SERVPRO of Dartmouth / New Bedford carries proprietary and industrial-grade cleaning products that are not for sale and are not distributed outside of the SERVPRO franchises. 

What a Tool - New Bedford 02745

2/28/2020 (Permalink)

equipment used for cleanup Here's a look at some of our specialized drying equipment

As a result of technology advancements and innovation being added to the clean-up and disaster restoration industry. This means that we have more access than ever to the specialized equipment we use in our day-to-day operations. 

Our headquarters at SERVPRO of Dartmouth / New Bedford is filled with special tools we use to get the job done, no matter how big or small. Whether it be moisture meters, LGR dehumidifiers for large water damages, or HEPA-vacuums for air filtration, we have what we need no matter the disaster. 

It’s not every restoration company that is fully equipped with advanced equipment. This is why you can trust that when you call SERVPRO of Dartmouth / New Bedford for a clean-up, we don’t have to scramble to gather equipment. We just load up our trucks, get to the site, and get to work making your disaster, “Like it never even happened.”

The Finer Things in Life - Dartmouth 02747

2/21/2020 (Permalink)

There’s something to be said about the finer things in life. It could be because certain objects or experiences bring an air of satisfaction and status to the consumer. Or, it could simply be the sweet feeling of purchasing something that is meaningful to one. Whether it be furniture, paintings, clothing, electronics or other items that are often labeled with HANDLE WITH CARE warnings, it’s important that you do just that when a disaster occurs. 

Just because something valuable has been affected by a disaster, doesn’t mean it can’t be restored to its preloss condition. In fact, SERVPRO of Dartmouth / New Bedford has the capabilities to restore damaged items such as those mentioned above through a team of specially trained technicians. So whether the “finer things” in your life is a laptop, a love seat, or a lovely painting, not all is lost after a disaster occurs. 

Just another one of the many reasons why SERVPRO of Dartmouth / New Bedford is Help to Help. 

When You Need the Best, Call SERVPRO - Dartmouth 02747

1/8/2020 (Permalink)

When a fire happens in your home or office, you don’t call your neighbor with a bucket of water, you call the fire department. Why? Because they’re the best. 

Much like when fire, smoke, or water damage happen, you don’t call just anybody, you call SERVPRO of Dartmouth / New Bedford. Why? Because we’re the best. 

Not only have the people of the south coast voted us as Best of the Best, but we pride ourselves in our trained and certified technicians that respond to disasters no matter the day or hour. 

Where the industry standard is set, our technicians continuously and consistently exceed them. Whether that’s responding to after hour disaster calls within 5 minutes, where the industry standard is an hour. Or responding to the scene between one to two hours, where the industry standard is four hours. Or coming up with a plan of action in 4 hours, where the industry standard is eight hours. SERVPRO of Dartmouth / New Bedford is a step above the rest. Why? Because we know our customers aren’t just customers, they are people who’ve suffered a loss and their disaster now becomes our disaster.

Hopefully, you never have to learn first hand about our disaster restoration services, but if you do, you’ll be glad you chose SERVPRO of Dartmouth / New Bedford. 

Damaged Documents? We Do That Too. - New Bedford 02740

1/2/2020 (Permalink)

In the digital age we live in, it can hardly seem like anyone still uses paper as the only written record of important documents. However, in our industry, we see it happen quite often. These documents can hold important legal and sentimental value, and when disaster strikes, such as water damage, the restoration of those documents is just as important as the rest of the affected area. 

That’s why one of the benefits of choosing SERVPRO of Dartmouth / New Bedford is that we offer document restoration services. If important documents, photos, photo albums, and even yearbooks are damaged in the event of a water loss, SERVPRO has the ability to restore those documents back to preloss condition. Through the utilization of vacuum freezing techniques, our technicians are able to restore important documents and get them back to you with minimal damage, basically, “Like it never even happened.”

Ready for Whatever Happens - Dartmouth 02747

7/9/2019 (Permalink)

Services offered by SERVPRO of Dartmouth/New Bedford South

The only thing on a home or business owner’s mind in the midst of a disaster is: “Who should I call?” Thankfully, SERVPRO of Dartmouth/New Bedford South can answer that: call us!

When you’re facing a disaster situation, it’s important to call the best to the rescue. Our crews and technicians are just that. They go through extensive training along with hands-on field experience to ensure you’re getting professionals that will restore your home or office to its preloss condition. In addition to our fire damage, water damage restoration and mold remediation services, SERVPRO Industries also specializes in document restoration and fine art restoration, plus a number of other services that We truly are “ready for whatever happens.” 

In the middle of all the decisions, you’ll have to make regarding the aftermath of a disaster choosing SERVPRO of Dartmouth/New Bedford South will be the easiest and best choice. We’re here to help. 

The SERVPRO Standard

3/19/2019 (Permalink)

We're Faster to Any Size Disaster

How familiar are you with SERVPRO? How about a little reminder about what we can do for you and your family? Did you know that with over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service.

As a trusted leader in the restoration industry, we have highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. 

Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on us for these residential services and more:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Air Duct Cleaning
  • Carpet Cleaning
  • Cleaning Services
  • Building Services

Why SERVPRO?

3/19/2019 (Permalink)

The Team at SERVPRO of Dartmouth/New Bedford South

What happens when disaster strikes and you’re left to pick up the pieces? When the worst case scenario is the one you see before your eyes, who can you trust to restore some sense of normalcy to your everyday life and alleviate the stress that comes with dealing with disaster aftermath?

At SERVPRO of Dartmouth/New Bedford South, we exist to lighten your load and take care of your disaster situation. We understand that planning for a disaster is one thing, but going through it is something completely different. While insurance is there for a reason, we make sure your home or business is taken care of by elite team of highly trained professionals. 

Where at once it seemed like all was lost, by utilizing our restore first mentality, our experts come into your home or business looking to redeem what once seemed lost. In addition to salvaging many items that can’t be replaced such as documentation, family heirlooms, or things of sentimental value, our restorative approach is much more cost-effective than replacing everything and starting from scratch.

Though we never wish disaster on anyone, we know very well that these situations unfortunately happen. SERVPRO of Dartmouth/New Bedford South exists to alleviate the stress and make those situations “Like it never even happened.” 

24/7 Emergency Water Restoration

3/19/2019 (Permalink)

We are Here to Help!

SERVPRO of Dartmouth/New Bedford South is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dartmouth/New Bedford South has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About Us

SERVPRO of Dartmouth/New Bedford specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Check out Our Fleet!

3/13/2019 (Permalink)

Our Fleet

Our SERVPRO Green Fleet is constantly Growing!  

We take pride in our work and appearance.  You can tell by the pride we all share for our vehicles. Let's face it, cars and trucks are one of the fun parts about what we get to do each and every day. 

Next time you see one of us on the road, feel free to give us a wave!

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…

Did you know? We do Carpet Cleaning!

3/13/2019 (Permalink)

A carpet after being cleaned by SERVPRO

Did you know? We do Carpet Cleaning!

Check out this carpet cleaning job we did, can you believe how clean it is? Your carpet could look this good too after SERVPRO of Dartmouth/New Bedford South is done with it!

Carpet cleaning is an important routine that you don't want to ignore. Dirt hides in the deepest fibers of the material and is an important contributor in the shelf life of your investment. Because constant changing of your carpet is expensive, you have to take care of it to save money. It is important to keep it clean at all times. 

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO for all of your needs, whether it be water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, the list goes on…

How to Tell if Your Hot Water Heater is Going Bad

3/4/2019 (Permalink)

Looks for signs of rust towards the bottom on your hot water heater

Is your Hot Water Heater on its way out?

Hot water heaters will typically last you between 10-15 years. When internal components become corroded and mineral build up occurs, your heater can begin to leak. Without correction, this small leak can turn into something more serious – and you may find yourself with a basement full of water. Below are some telltale signs that your hot water heater is on its way out, and some simple maintenance you can do to prevent disaster.

  1. Check

Check for power if there is no hot water. While no hot water can be a sure sign that the water heater has failed, it could also mean the pilot light is out or the circuit breaker tripped.

  1. Examine

Examine the water that comes out of the hot faucet. If it appears rusty, this signals an upcoming failure of your water heater. Look for signs of muddy water or increased sediment in the water tank. Attach a hose to the drainage bib on the water heater, turn the unit off and drain it to examine its contents. Muddy water or increased sediment signals a potential failure of your water heater. When flushing the water heater, remember that the water that comes out of the hose bib at the front of the water heater is going to be extremely hot, as it will not be mixed with cold water. Use caution when flushing the water heater to avoid getting burned. Smell or taste the water. If the hot water has a metallic taste to it, this indicates that the water heater is close to breaking down.

  1. Listen

Pay attention to the noises your water heater makes. While there will be normal sounds as the water heats, loud cracks and pops indicate an interaction between the heating elements inside the heater and the scale and mineral deposits built up on them.

  1. Address

Take immediate action if you see leaking water around the water heater where none has leaked before. Disconnect the electricity or turn off the gas to the unit and let the water cool down before attempting to remove and replace the water heater. Leaking water indicates an internal failure in the water heater.

*Information courtesy of SF Gate - Home Guides