SERVPRO of Dartmouth / New Bedford Employee Photos

From the Front Desk to the Front Lines

Our Team

This is a group shot taken of our stellar SERVPRO crew back in August 2018. We couldn't be more proud to have such a compassionate, dedicated and hard working team. Thank you for all you do!

Doug Glassman

President/Owner

Doug is the President and Owner of SERVPRO of Dartmouth/New Bedford South. After growing up in the area, Doug left to pursue an opportunity at a Fortune 500 company in the Boston area. After 10 years on the South Shore, Doug came back down to the South Coast to follow his passion and fulfill a life-long dream of becoming a business owner.

Dave Coulombe

Operations Manager

Dave has worked in the Restoration Industry for over 20 years and that wealth of knowledge and experience is put to good use every single day here at SERVPRO. He is a tremendous asset and we are happy to have him as an integral part of our team.

Darcey Prenda

Office Manager

Darcey is our Office Manager at SERVPRO of Dartmouth/New Bedford South. She had worked as a Production Supervisor at an asset retrieval company for eight years before joining our team, making her the perfect fit for her current role here. Darcey's favorite part about working at SERVPRO of Dartmouth/New Bedford South has been the knowledge she's learned about the restoration process. During her time with us, she’s become a certified Notary Public. On top of the ability to help those in need, Darcey loves the work environment at SERVPRO and is happy to be part of such an awesome team!

Joyce Guilherme

Administrative Assistant

Joyce is part of the Administrative team here at SERVPRO of Dartmouth/New Bedford South. She has a background in the Hospitality/Customer Service industry which she worked in for eight years prior to joining us. Outside of work, Joyce enjoys spending time with her fiancé and family, traveling, and going on adventures. Joyce’s favorite part about working at SERVPRO is the ablility to help those in need, the work environment, and her awesome coworkers!

Kate Webb

Bookkeeper

Kate started with us back in October 2018 after a 30-year career in Property Management. She has had a fascinating life - putting herself through college working as a bookkeeper and graduating with a double major in Psychology & Sociology, she spent several years working with incarcerated juveniles. Kate is also co-founder of a family support group for individuals with special needs, an organization in which she started after gaining custody of her niece in 1989 with whom she is developmentally delayed. With three children and six grandchildren, her time is mostly spent with family when she isn’t volunteering with Operation Clean Sweep, riding her bike in marathons with partner Eric, or taking her sailboat, Katie-Did, across Buzzards Bay. With so much professional and life experience, she’s been a great addition to our growing team here at SERVPRO, always brightening up our office with her kind and good-natured personality. We’re lucky to have her with us!

Cheri Moorhouse

Marketing Manager

Cheri Moorhouse is our Marketing Manager!

Cheri comes to us with a Business Certification from the Katherine Gibbs School in Boston as well as a Human Resources Certificate from Bryant College in addition to the 6 years of management experience under her belt. She is a life-long resident of the south coast involved in numerous charitable organizations such as Child & Family Services, The United Way of Greater New Bedford, and the Schwartz Center. When she’s not working or helping to make a difference in the community, Cheri enjoys spending time with her son traveling to his gymnastics competitions, working out, being outside, reading, cooking, and hosting!

We're glad to have her with us!

Ana De Araujo

Sales & Marketing Representative

Ana is one of our Sales & Marketing Representatives with us at SERVPRO of Dartmouth/New Bedford South. Ana is an accomplished Advertising & Marketing professional with four years’ experience at a national advertising agency. There, Ana became certified in practical and technical industry systems such as Google Ads & Google Analytics, while also honing in on her marketing and event coordination skills. During her time there, she was able to assist a number of businesses by strategizing and creating effective mixed marketing campaigns that helped her customers reach their goals. Ana is also fluent in Portuguese and is eager to serve the community! Outside of work, Ana enjoys spending time with family, volunteering at her church, hiking, and going on new adventures.

Matthew Hopkins

Crew Chief

Matthew “Matt” Hopkins is a Crew Chief at SERVPRO of Dartmouth/New Bedford South with experience not only in clean-up & restoration work, but in painting and construction as well. Matt’s enjoyment for this line of work stems from not only helping people in their time of need, but from the actual work itself. His knowledge and ability to lead a team has shown through –and–through with each job he’s completed and we feel very lucky to have him as part of our family! In his spare time, Matt enjoys spending time with family & friends, playing video games, and attending concerts. An interesting fact about Matt is that he is over 50% Native American! On top of being able to help those in need, Matt enjoys the company of his coworkers and how well they work together.