SERVPRO of Dartmouth / New Bedford Employee Photos

From the Front Desk to the Front Lines

Our Team

This is a group shot taken of our stellar SERVPRO crew. We couldn't be more proud to have such a compassionate, dedicated and hard working team. Thank you for all you do!

Doug Glassman

President/Owner

Doug is the President and Owner of SERVPRO of Dartmouth/New Bedford South. After growing up in the area, Doug left to pursue an opportunity at a Fortune 500 company in the Boston area. After 10 years on the South Shore, Doug came back down to the South Coast to follow his passion and fulfill a life-long dream of becoming a business owner.

Dave Coulombe

Operations Manager

Dave has worked in the Restoration Industry for over 20 years and that wealth of knowledge and experience is put to good use every single day here at SERVPRO. He is a tremendous asset and we are happy to have him as an integral part of our team.

Kate Webb

Bookkeeper

Kate started with us back in October 2018 after a 30-year career in Property Management. She has had a fascinating life - putting herself through college working as a bookkeeper and graduating with a double major in Psychology & Sociology, she spent several years working with incarcerated juveniles. Kate is also co-founder of a family support group for individuals with special needs, an organization in which she started after gaining custody of her niece in 1989 with whom she is developmentally delayed. With three children and six grandchildren, her time is mostly spent with family when she isn’t volunteering with Operation Clean Sweep, riding her bike in marathons with partner Eric, or taking her sailboat, Katie-Did, across Buzzards Bay. With so much professional and life experience, she’s been a great addition to our growing team here at SERVPRO, always brightening up our office with her kind and good-natured personality. We’re lucky to have her with us!

Darcey Prenda

Office Manager

Darcey is our Office Manager at SERVPRO of Dartmouth/New Bedford South. She had worked as a Production Supervisor at an asset retrieval company for eight years before joining our team, making her the perfect fit for her current role here. Darcey's favorite part about working at SERVPRO of Dartmouth/New Bedford South has been the knowledge she's learned about the restoration process. During her time with us, she’s become a certified Notary Public. On top of the ability to help those in need, Darcey loves the work environment at SERVPRO and is happy to be part of such an awesome team!

Robin Waite

Administrative Assistant

Robin joined our team in November of 2021 as an Administrative Assistant.

Julio Desouza

Reconstruction Manager

Julio joined our team in early 2021 as our Reconstruction and is fluent in both English and Portuguese.

John Martins

Assistant Reconstruction Manager

John has joined our team as an Assistant Reconstruction Manager.

Melinda Medeiros

Construction Administrative Assistant

Melinda joined our team in December of 2022 as our Construction Administrative Assistant.

Kate Fraser

Marketing Manager

Kate joins the team as our Marketing Manager. She is an accomplished Marketing professional with several years of experience in various marketing roles. Through her experience she has honed in on her Event Coordination, Digital Marketing, Go-to-Market Strategies, and Marketing Campaign skills to assist various businesses in reaching their goals.